Please fix this admin

Day before Christmas I got a mail from CodeChef saying that I was unable to solve even a single question in the December Challenge,
Precisely quoting,

Hi japoorv,

We are happy that you came and participated in our CodeChef’s December Challenge 2014. We see that you were not successful in solving a problem but the fact that you attempted is still something that makes you stand apart from many of those who did not. And with time you will only get better. "

And rather I have solved 5 questions in December Challenge.
I mailed them regarding the issue but it has been 2 days and I haven’t heard back by them. So I came here again for help so that a be administered could see it here and fix this.